Choosing the correct size is crucial for a comfortable and flattering fit when it comes to jewellery. We recommend taking the time to determine your size accurately to ensure your complete satisfaction with your purchase from Aire Jewellery.

To assist you in finding the right size, we have created a comprehensive size guide. This guide offers valuable tips, instructions, and sizing charts to help you measure accurately and select the appropriate size for your jewellery.

We understand that despite your best efforts, sometimes the size may not be perfect. In such cases, our 14-day returns policy comes to your rescue. If you happen to receive an item in the wrong size, you can easily exchange it for the correct size or request a return within 14 days of purchase. Our aim is to ensure your satisfaction, and we are committed to making the process as convenient as possible.

Proper care ensures that your jewellery remains in pristine condition for years to come. While care requirements may vary depending on the specific materials used in each piece, we provide comprehensive care instructions in our Materials & Care guide.

There, you will find valuable information and tips on how to clean, store, and protect your jewellery. Our guide covers specific care recommendations for each of the different materials we use, like gold vermeil, sterling silver, and more.

By following our expert care instructions, you can help preserve the beauty and longevity of your jewellery collection. Remember to regularly refer to our Materials and Care guide for the most up-to-date information and guidance.

Take a look at our range of jewellery care items such as polishing cloths and jewellery cases.

We want you to be 100% satisfied with your purchase, so, if you happen to change your mind, we understand.

Our 14-day returns policy allows you to return or exchange your item provided it is in its original condition. For detailed instructions on how to initiate a return or exchange, please refer to our Returns, Exchanges, and Warranty page.

In addition, we offer a three-month warranty on our jewellery, covering manufacturing defects.

When it comes to quality, we go the extra mile to offer you exceptional jewellery that not only looks stunning but also prioritizes your comfort and safety.

Sterling silver is a preferred choice for jewellery due to its inherent qualities. It is known for its durability, versatility, and timeless appeal. As the base material for our jewellery, sterling silver provides a sturdy foundation for our designs, ensuring long-lasting quality that can be cherished for years to come.

Our jewellery is hypoallergenic, which means it is designed to minimize the risk of causing allergic reactions. We understand that sensitivities can vary, so we have taken great care to ensure that our jewellery is free from nickel, a common allergen. This makes our pieces suitable for even the most sensitive skin.

To add an exquisite touch of luxury, we utilize 18k gold plating and gold vermeil in our jewellery. 18k gold is a high-quality and precious metal, known for its rich and vibrant colour. By using 18k gold in our plating and vermeil processes, we elevate the beauty of our pieces, providing a luxurious and radiant finish.

Our commitment to using hypoallergenic materials, such as nickel-free sterling silver, combined with the use of 18k gold in our plating and vermeil, ensures that our pieces are not only beautiful but also safe and comfortable for daily wear.

Gold plated jewellery refers to a thin layer of gold applied over a base metal. The gold layer is electroplated onto the surface, providing an attractive gold appearance. However, over time, the gold plating may wear off with regular use and exposure to elements such as water and chemicals.

On the other hand, gold vermeil is a higher quality option. It consists of a thicker layer of gold, typically 2.5 microns or more, applied over sterling silver. This makes gold vermeil more durable and long-lasting compared to gold plated jewellery. The sterling silver base offers additional strength and a solid foundation for the gold layer.

Both gold plated and gold vermeil jewellery can provide a beautiful gold aesthetic, but the difference lies in their longevity. Gold vermeil is designed to withstand everyday wear and maintain its appearance for years to come, while gold plated jewellery requires more care.

At Aire Jewellery, all of our pieces have a base of sterling silver. We offer a range of jewellery crafted from gold plated, gold vermeil and sterling silver to ensure durability and lasting beauty. Each piece is thoughtfully designed to combine luxury, affordability, and timeless elegance.

You can find more information about our materials and care here.

At Aire Jewellery, our focus is on curating stunning collections of ready-to-wear jewellery that embody timeless beauty and exceptional craftsmanship. While we understand the desire for personalized pieces, we do not currently offer customization services.

We continuously explore new avenues to enhance our offerings, and if we introduce customization in the future, we will be sure to update our website and notify our customers. Be the first to know by subscribing to our VIP list.

Finding the ideal gift can be a challenge, but we've got you covered with our E-Gift Cards. Give your loved ones the joy of choosing their own piece from our exquisite collections. To make the gift extra special, we provide complimentary gift packaging. Plus, at checkout, you can leave a personalized note to add a heartfelt touch.

Getting started is easy. Just visit our website, select the desired value, and we'll promptly deliver it digitally. They can then explore our online store, select their favourite piece, and enjoy the anticipation of receiving something truly special.

Our E-Gift Cards are valid for three years, ensuring there's ample time for them to find the perfect item. If they need any assistance or have questions along the way, our friendly customer support team is ready to help.

They'll appreciate the thoughtfulness and the joy of choosing their own unique piece. With complimentary gift packaging and a personalized note, it's the perfect way to show you care.

Make gifting a breeze. Shop E-Gift Cards today.

We understand that receiving your order in a timely manner is important to you. As soon as your order is placed, we make it a priority to prepare and ship it within 2 business days.

The actual delivery time, however, varies depending on the shipping method chosen and your location. We offer both standard and express shipping options for both domestic and international orders. Our trusted shipping partner, Australia Post, ensures reliable and efficient delivery services.

Rest assured, we track every order to ensure its safe and timely arrival. Once your order is shipped, we will provide you with a tracking number so you can conveniently monitor its progress.

We love a sale and discount as much as the next person, that's why we take as many opportunities as is feasible to offer you affordable jewellery. Upon signing up to our VIP list, we offer a 10% discount on your first order. We also have several bundle options that allow you to save when you purchase several items together. In addition to this, we have regular sales throughout the year.

We do not offer discount codes or promotions retrospectively. Discount codes cannot be used in conjunction with one another and we do not offer further discounts on our bundles.

We'd hate for you to miss out, so to be the first to hear about our discounts, sales, and offers, be sure to subscribe to our email VIP list and follow us on socials.

We're always happy to help! Reach out to one of our friendly team members by completing our contact us form, or email your enquiry to hello@airejewellery.com